Cancellation and refund policies

CONSUMER RIGHTS – CANCELLATION – CANCELLATION REFUND POLICIES

GENERAL:

1. If you give order electronically via the web site you are using, and the distance sales agreement form, you agree to the preliminary information presented to you.

2. Buyers of consumers No. 6502 sale and delivery of the products they purchase, as related to the law on the protection and the regulation on distance contracts (OG:27.11.2014/29188) and other applicable provisions of laws.

3. Product shipping costs, shipping fees will be paid by buyers.

4. Each product purchased and a 30-day statutory time not exceeding the amount of the recipient at the address that shows person and/or entity is delivered. Within this period, your product will not be delivered if the buyers may terminate the contract.

5. The purchased product, complete the appropriate qualifications in order, and, if available, warranty card, user's manual must submit documents as such.

6. If imkansizlasmas of sale of the product purchased, the seller must notify buyer in writing within 3 days from you learned from this situation. The total price must be returned to the buyer within 14 days.

THE COST OF THE PRODUCT PURCHASED IS NOT PAID:

7. Pay the price for the buyer cancels the bank's records or purchased product in the seller the obligation to deliver the product ends.

THE UNAUTHORIZED USE OF SHOPPING WITH YOUR CREDIT CARD:

8. Once the product is delivered, the recipient of the payment of your credit card by unauthorized persons if it is found to have been unjustified, and about the price of the product being sold is not paid to the seller by your bank or financial institution if the product subject of the contract the buyer within 3 days the shipping costs to be borne by the seller is obliged to return it to the seller.

FOR UNFORESEEN REASONS, THE PRODUCT CANNOT BE DELIVERED IN TIME IF:

9. Vendor can foresee if force majeure occurs, and the product cannot be delivered in time, the situation shall be notified to the buyer. The buyer of the cancellation of the order, the delivery until the obstacle is eliminated or replaced with like product may request a postponement of that. If the buyer cancels the order, the payment is made with cash fee is paid to him in cash within 14 days of this cancellation date. If payment is made by credit card, the buyer, and if you cancel, the product price will be refunded to the bank again within 14 days after the cancellation, however, it is possible to transfer to the bank account of the recipient within 2-3 weeks.

THE OBLIGATION OF THE RECIPIENT TO CONTROL THE PRODUCT:

10. Purchaser of goods/services will be examined before taking delivery; loser, broken, packing torn, etc. damaged and defective goods/services will not take delivery from the courier company. Received goods/services and will be assumed to have intact and undamaged. The buyer upon delivery of the goods/services must be protected carefully. If that makes use of the right of withdrawal for goods/services should not be used. The invoice must also be returned with the product.

RIGHT OF WITHDRAWAL:

11. RECEIVER, at the address purchased the product itself or the person/organization from the date of delivery 14 (fourteen) days within any liability to the seller and notify you via the contact information provided below, assuming the goods without any legal or criminal reject and may use his right of withdrawal from the contract without reason.

12. NOTIFICATION OF THE SELLER'S RIGHT TO CANCEL MADE TO BE CONTACT INFORMATION:

COMPANY

NAME/TITLE:
ADDRESS:
EMAIL:
TEL:
FAX:

THE RIGHT OF WITHDRAWAL TIME:

13. If the buyer purchased a service, this 14-day period starts from the date of the signing of the contract. The right of withdrawal before the end of the period, the consumer were performed with the approval of the right of withdrawal is not available in the services and service contracts.

14. Costs arising from the use of the right of withdrawal belong to the seller.

15. The use of the right of withdrawal for 14 (fourteen) day period, the seller or by certified mail, fax or email to be notified in writing by this agreement, the right of withdrawal and the product can't be used in products that “it is imperative that provisions be used under.

USE THE RIGHT OF WITHDRAWAL:

16. 3. buyer the person or of the products delivered or the bill, and (if the invoice of the desired product enterprise, which is refundable, the refund is arranged by the company must be sent with a return receipt. Returns a return receipt is cut, unless ordered held on behalf of institutions the bill will not be completed.)

17. The return form in the box of the products to be returned in the packaging, if any, standard accessories must be delivered as complete and undamaged.

REFUND CONDITIONS:

18. The seller notice of cancellation at the latest within 10 days from the date of receiving the documents to the buyer the total price and buyers ' debts’ or to return and the 20-day period is obliged to return the goods within.

19. The buyer’ s a reason for the inability resulting from a reduction in the rate of defects or refund buyer the value of the goods the seller in imkansizlasirs’ s is obliged to compensate the damages. However, the right of withdrawal within the period of proper use of the product or goods and is not responsible for changes that occur due to degradation from the buyer.

20. Due to the use of the right of withdrawal by the seller to be held under the campaign limit amount in the case of deducting the discount amount utilized within the scope of the campaign will be cancelled.

THE RIGHT OF WITHDRAWAL TO BE USED IN PRODUCTS:

21. Or according to buyer's request needs to be sent back to be generated and available in clearly personal, non-lower parts underwear, swimsuits, bikini bottoms, makeup, disposable products, which are likely to pass or goods are in danger of fast degradation is delivered to buyer after the expiration date, to be returned if the packaging is opened by the client in terms of Health and hygiene products that are not appropriate, delivery, and mixed with other products after that cannot be distinguished by the nature of the products, except for those provided under the subscription agreement, periodicals such as newspapers and magazines for goods, or services performed instantly in electronic environment intangible goods that are delivered to the consumer with video or audio records, books, digital content, software programs, and data storage devices to store data, computer consumables, packaging has been opened by the purchaser, if a refund according to the regulation, it is not possible. Also the right of withdrawal before the end of the period, the consumer, with the approval of regulation is introduced to fulfill the right of withdrawal in respect of that service use is not possible under also.

22. Cosmetics and personal care products, apparel products, swimwear, bikinis, books, software, and programs that can be copied, DVD, VCD, CD and tapes stationery consumables (toner, cartridge, ribbon, etc.) in order to be refunded their packaging unopened, untested, intact and unused must be.

THE DEFAULT STATE AND ITS LEGAL CONSEQUENCES

23. BUYER, in the case of payment transactions made with your credit card, the stoppage in case of the credit card agreement between the cardholder's bank that will be responsible to pay the interest within the framework of the bank is accepted. In this case, the bank may apply to the respective legal proceedings; costs and Attorney's fees resulting from the buyer may request, and in all circumstances the buyer's debts falling due in the event of default, the buyer agrees to pay for the damages suffered by the seller due to delayed performance of the debt.

PAYMENT AND DELIVERY

24. By bank transfer or EFT (electronic funds transfer) by, ............, ........., our bank accounts (TL) any of you can do.

25. Via our website with your credit card, your credit card single payment or installment you can use all kinds of online facilities online. Online payments will withdraw the amount from your credit card at the end of your order.